Blog for Small Businesses

💳 PaySprint Ultimate Card – Frequently Asked Questions (FAQ)

1. What is the PaySprint Ultimate Card?

The PaySprint Ultimate Card is a virtual and physical prepaid Visa card that allows you to spend globally, online or in-store, without needing a traditional bank account. It supports multiple currencies and offers enhanced features like no FX fees, high limits, and instant issuance.

2. How do I request for a card?

You can request a card directly from your PaySprint Account via the Mobile App or Web App:

  • Log in to your PaySprint account

  • Navigate to “Ultimate Card”

  • Select either Virtual or Physical card

  • Follow the steps to complete your request

3. How do I activate my card?

To activate your card:

  • Log in to your PaySprint Account (via Mobile or Web App)

  • Go to “My Cards”

  • Select the card you want to activate and follow the on-screen instructions

4. Who is eligible to apply?

Anyone with a verified PaySprint Wallet account is eligible. You must:

  • Be at least 18 years old

  • Complete identity verification (KYC)

  • Maintain a funded wallet

5. Is it a credit card?

No. The PaySprint Ultimate Card is a prepaid Visa card, meaning you can only spend the balance available in your wallet or approved overdraft (if eligible).

6. Can I use the card internationally?

Yes. The PaySprint Ultimate Visa Card can be used worldwide wherever Visa is accepted—in-store, online, and at ATMs.

7. Are there fees associated with the card?

There are no foreign exchange (FX) fees when spending in USD. However, standard card fees may apply:

  • Card issuance: Free (virtual), small fee for physical

  • ATM withdrawals: May attract third-party fees

  • Replacement: Fee for lost/stolen cards

8. What is the spending limit?

You can spend up to USD $1 million, subject to wallet balance and transaction monitoring.

9. How do I load funds onto the card?

Simply fund your PaySprint Wallet through:

  • Interac/eTransfer

  • Debit/Credit Card

  • PayPal / Google Pay / Apple Pay

  • Bank transfer
    Once funded, your wallet balance becomes available on your card instantly.

10. Is my money safe?

Yes. Your funds are held with licensed financial institutions and protected under secure payment infrastructure. Card usage is monitored and encrypted.

11. Can I use the card to withdraw cash at ATMs?

Yes. You can withdraw cash at any Visa-enabled ATM. Withdrawal limits and fees may apply.

12. What if I lose my card or suspect fraud?

Immediately lock or block your card via the PaySprint app. Contact PaySprint Support at support@paysprint.ca or call the hotline. We’ll assist with reissuance and dispute resolution.

13. How do I track my spending and manage the card?

Use the PaySprint App to:

  • View transactions in real-time

  • Set spending limits

  • Freeze/unfreeze your card

  • Manage multiple cards (personal and business)

14. Can I earn rewards using the card?

Yes. You earn PaySprint Points on eligible transactions, which can be converted to cash or used to redeem exclusive offers.

15. Can businesses also apply?

Absolutely. PaySprint offers Ultimate Business Cards to help entrepreneurs, freelancers, and merchants manage operational expenses, receive payments, and streamline accounting.

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