Frequently Asked Questions (FAQ)
Wallet Balances
How do I check my wallet balance on PaySprint?
To check your wallet balance, simply log in to your PaySprint account and navigate to the 'Wallet' section on your dashboard. Your current balance will be displayed at the top.
Can I top up my PaySprint wallet?
Yes, you can easily top up your PaySprint wallet by going to the 'Digital Services' tab, selecting 'Top Up Wallet,' and choosing your preferred payment method. Once the transaction is completed, the funds will be reflected in your wallet balance.
How can I use the balance in my PaySprint wallet?
Your PaySprint wallet balance can be used to cover transaction fees, pay for PaySprint services, or even be transferred to your linked bank account. You can manage all of these options from your wallet dashboard.
What should I do if my wallet balance is incorrect?
If you notice any discrepancies in your wallet balance, please contact PaySprint support immediately. We'll investigate the issue and rectify it as soon as possible.
Receiving Payments (F2F/Remote/Online)
How do I receive payments in person using PaySprint?
For in-person transactions, PaySprint allows you to generate a QR code that your customers can scan with their smartphones to make a payment. No additional hardware is required. Simply generate the QR code through your account, display it, and let customers scan and pay.
How can I accept payments online through PaySprint?
To accept payments online, you can integrate PaySprint’s payment gateway into your website. This allows customers to pay directly through your eCommerce platform, providing a seamless shopping experience. You can set this up by accessing the 'Payment Gateway' option in your PaySprint dashboard.
Can I receive payments from remote customers?
Yes! With PaySprint, you can easily accept payments from remote customers by sending them a payment link. You can embed these links in emails, social media posts, or text messages, allowing customers to pay from anywhere. This is ideal for businesses that operate online or provide services that don't require in-person transactions.
How secure are the payments processed through PaySprint?
PaySprint uses advanced security measures to ensure that all transactions are secure. Whether you're receiving payments in person, online, or remotely, our platform is designed to protect both you and your customers' sensitive information.